Job Description

Mungo Homes has a new opening for Sales Assistant in our Wilmington, NC market!

This position is responsible for supporting the sales personnel within assigned communities by assisting with customer inquiries, administrative tasks, and ensuring a satisfying home buying experience.

Essential Duties and Responsibilities : (performs other duties as assigned)

• Greet and welcome customers; provide information about the community, available properties, floor plans, pricing, features, etc.
• Respond to customer inquiries via phone, email, and in-person, providing timely and accurate information.
• Assist with administrative tasks such as answering phones, scheduling appointments, preparing contracts and change orders, opening/closing the sales center and model homes, and coordinating maintenance of sales center.
• Be in assigned selling location and ready to greet the first customer when you are scheduled to open. This will require arriving at your assigned model at least 15 minutes before the scheduled opening time to prepare your model and yourself. Weekend and holiday hours may be required.
• Assist with event planning, set-up, and clean-up as needed to maintain community and realtor outreach.
• Show prospective Buyers homes and homesites for sale in Assigned communities.
• Attend sales meetings, training sessions, and industry events to stay informed about market trends, new home developments, and sales techniques.
• Enter and assign new leads in the marketing database system.
• Documents daily traffic and assist sales team with reports and information summaries to management.
• Provide timely and consistent follow-through with customers from initial contact through closing and post-closing activities.
• Attend / complete ALL required company training to include training that is off-site or out of town.
• Attend ALL requested professional industry-related events (as appropriate) or as requested.
• Collaborate closely with the Sales Leaders and Marketing team to plan, promote, and facilitate marketing events of various scopes that vary in number of participants that are hosted by the Sales Team within a given market.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience : Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Computer Skills

• Microsoft Office Suite (Excel, Word, Outlook)
• KOVA EMS
• HubSpot

Certificates, Licenses, Registrations

• NC Real Estate License
• Valid state driver’s license in good standing.
• Minimum state-required automobile insurance.

Business Unit -

Mungo Homes

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