Job Description

Are you looking for a company who believes in world-class employee culture and focuses on growing YOU professionally

Welcome to National Fire Experts a leader in the property insurance intelligence industry. We are currently seeking a Full-TimeFire Investigator tojoin our growing team in Grand Rapids MI.

The Fire Investigator is responsible for studying fire and explosion scenes. They will do all the required studies and all other work necessary to determine the cause and origin of fires and explosions. They will convey their findings and conclusions to others clearly and concisely usually through a written report. If necessary they will defend their opinions in a court of law.

What Does National Fire Experts Offer You

• Remote Schedule
• Competitive Compensation Package
• Bonus Opportunity
• Career Growth
• A Diverse & Positive Work Environment
• Professional Development
• Employee Referral Bonus
• Medical Vision and Dental Insurance Coverage
• 401K with Match
• HSA and HRA (Employer contributions)
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short-Term and Long-Term Disability
• Tuition Reimbursement
• Paid Time Off and Holidays

Duties and Responsibilities:

• Timely field visits to loss sites to conduct cause and origin investigations.
• Provides honest and unbiased analysis and consultation on various fires and explosions.
• Field studies and research on a daily basis.
• Must travel to perform investigations within a 100-mile radius (further when required) from the assigned office. Depending upon the workload and distance traveled occasional overnight travel may be required.
• Will have close client interaction often dealing with sensitive and confidential information.
• Writes and submits detailed and accurate reports on completed investigations in a timely manner in accordance with company guidelines.
• Will communicate with National Fire Experts customers to provide timelines and project updates on a consistent basis.
• Must be willing and able to provide expert testimony and/or depositions on an as needed basis.
• Must be willing to work a flexible schedule during periods of peak business demand.
• Will provide excellent customer service to both the companys internal and external customers.
• Perform other duties as assigned by management.

Minimum Qualifications:

• Must have CFEI certification through NAFI or CFI certification through IAAI (preferred).
• Must hold or have the ability to obtain a Private Investigator License in the state(s) in which they are assigned within 60 days of employment (if applicable).
• Must be familiar with NFPA 921.
• Must meet all the requirements for qualification as a fire investigator per NFPA 1033.
• Previous expert testimony or deposition experience highly preferred but not required.
• Degree or some college coursework is preferred but not required.
• Must have at least 2 years of hands on experience working in the public and/or private sectors performing fire origin and cause investigations on residential and commercial structures.
• Must be well organized with the ability to deliver fast and accurate turnaround times.
• Must be able to handle multiple project workload and periods of high stress especially during times of peak business demand.
• Must be hands-on and able to climb ladders and roofs crawl in tight spaces etc. as needed to perform investigations.
• Will work projects that are assigned to them unless sufficient hazards are identified utilizing National Fire Experts Safety Protocol guidelines and JSAs.
• Meet all standards for pre-employment physical examination.
• Excellent written and verbal communication skills.
• Must be team-oriented and service-oriented.
• Must have a valid drivers license with an acceptable driving record in accordance with the firms guidelines.
• Must have superior customer service skills.
• Must always conduct business in an honest and ethical fashion.
• Experience with writing detailed investigation reports is highly preferred.
• Must have excellent overall computer skills.
• Must meet or exceed company aptitude standards regarding computer and technical proficiency.
• Must have the ability to work efficiently with little or no supervision.
• Must be willing to travel and/or work a flexible schedule during periods of peak demand.
• Must have the willingness to work remotely and from home office.
• Must have employee-provided high-speed internet that is reliable and accessible at remote office

Physical Requirements:

• Frequently required to stand on ones feet for prolonged periods of time.
• Frequently required to lift and/or move objects weighing up to 100 lbs.
• Frequently required to climb onto roofs ascend/descend ladders stairs scaffolding ramps etc.
• Frequently required to balance stoop kneel crouch climb and crawl.
• Frequently required to reach with hands and arms.
• Frequently required to spend extended periods of time operating a motor vehicle.
• Frequently required to use hands to finger handle or feel.

To learn more about us visit Fire Experts are committed to creating a diverse environment and is proud to be an equal opportunity employer. We are an E-Verify participating employer.

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