Job Description
Description Are you looking for a job that offers not only a fulfilling work experience but also the chance to be part of an idyllic coastal community? Look no further than Alila Marea Beach Resort!
Nestled seamlessly into the picturesque bluffs of Encinitas, our resort is an innovative expression of eco-design that embodies the quintessential Southern California lifestyle. With South Ponto Beach and Batiquitos Lagoon just steps away, you'll have endless opportunities for both relaxation and adventure.
But that's not all - our location also puts you within reach of the charming cafes, boutiques, and beach enclaves that line California Coast Highway 101. At Alila Marea Beach Resort, you'll not only have the chance to work in a beautiful setting, but you'll also be part of a vibrant community. Apply now to join our team and experience the best of Southern California living.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Description of Job Duties The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Other areas of responsibility include staff training, inter-department communications, and staff scheduling. This position will promote an atmosphere that insures guest and colleague satisfaction, which requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.
Core Functions 1. Adhere to Hyatt Hotels Corporation guidelines and core values to ensure the health, safety and comfort of our colleagues and guests.
2. Ensures that all Housekeeping equipment is properly used, well maintained and stored properly.
3. Ensures that the Housekeeping team is trained and helps to maintain the resort's reputation for exceptional service according to Forbes service standards.
4. Conducts regular inspections of guest rooms and public areas ensuring standards of cleanliness are maintained at all times to maintain HySat core metric goals.
5. Maintain proper par levels of all guest rooms products and guest request items.
6. Conducts inventory of equipment, linen, and glassware.
7. Inspects all guest rooms using the 12-point Flash Inspection via HotSOS.
8. Inspects, but not limited to, 15 vacant and 10 occupied guest rooms daily.
9. Advises Facilities Team on the conditions of guest rooms and hotel areas to ensure appropriate and consistent maintenance.
10. Handles all complaints pertaining to Housekeeping service.
11. Oversee the housekeeping colleagues including direct oversight of the following; Room Attendants, House Attendants, Public Area Attendants, Turn Down Attendants, Inspectors, and Housekeeping Supervisor.
12. Manages Minibar team to ensure all policies and procedures are being met.
13. Works closely with the vendors to ensure all partnerships are maintained.
14. Conducts daily briefings and attend meetings.
15. Assist in creating the schedule, and adapting to all occupancy changes.
16. Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel, and communicate effectively with guests and fellow team members.
17. Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
18. Other duties as assigned.
Benefits In keeping with Hyatt's Values of Wellbeing, the company offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our colleagues and their lives outside of work.
- Medical coverage, including dental & vision coverage (for full-time colleagues after 30 days)
- 401K w/company match
- Complimentary parking
- 25% off in-house F&B
- 12 Complimentary Room Nights across our Hyatt portfolio (after 90 days)
- Friends and Family rates across our Hyatt portfolio immediately
- Hyatt discounts and partner discounts
- Paid Time Off (Up to 10 Vacation days, 6 Paid Holidays, 2 extra Paid Floating Holidays, sick and bereavement.
- Colleague celebrations, including Quarterly Awards, BBQ's, and holiday parties
The salary range for this position is $83,600,000 to $92,000. This is the pay range for this position that Alila Marea reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
Qualifications • 2-4 years of hotel experience.
• Minimum of 2 years of hotel housekeeping experience preferred.
• Proficiency in MS Office Suite.
• Open availability to work any shifts, any day of the week, including weekends and holidays.
• Experience with hotel operations software programs.
• Skillful in project planning/ tasks and able to prioritize projects/ tasks.
• Highly organized and efficient, pro-active and results driven, and ability to adapt and demonstrate flexibility. Leads by example and with integrity.
• Excellent communicator and team motivator. Business-like, socially engaged, passionate, expressive demonstrating a positive attitude.
Mental and Physical Demands • Frequent: Standing and walking during entire shift. Kneeling, squatting, and bending constantly. Pushing up to 50lbs. Pulling, lifting, carrying, or otherwise moving up to 20lbs. Frequent use of hand, wrist, and other manual dexterity in use throughout shift. Exposure to EAP approved cleaning chemicals, dust, and smells.
• Occasional: Potential exposure to bloodborne pathogens. Interacting with guests (speaking, listening, writing).
Job Tags
Full time, Work experience placement, Immediate start, Shift work, Night shift