Job Description

Job Description and Duties

We offer flexible work schedules and the ability to telework!

Are you interested in making a difference in the lives of fellow Californians and animals while achieving your career goals? Are you looking for an exciting opportunity in Enforcement? If you want to work in a customer service-oriented team environment, surrounded by enthusiastic and self-motivated people, then look no further!

Under the direction of the Supervisor II, the Special Investigator will conduct administrative investigations in response to complaints alleging violations of business and professions code and Board regulations. 

DCA offers FREE parking! Our office is located in the Natomas area near Target, the Natomas Marketplace, the Promenade, and many other shopping and dining establishments. Less than ten minutes from downtown Sacramento.

Please be advised that this is a hybrid-based, field position.

Additionally, we have free in-house training through SOLID Training Solutions, including courses to assist employees in the following areas: Skilled Enhancement Training, Career Development, Communication/Customer Service Skills, Conflict Management Skills, Enforcement Academy, and Leadership Academy. If this sounds like the opportunity you’ve been waiting for, see the Special Requirements section and submit your application to start your career with the VMB Team today!

Employment information on the STD 678 MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in being screened out. Only the most qualified candidates will be invited to an interview.

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

Please let us know how you heard about our position by taking this brief survey.

CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

You will find additional information about the job in the .

Working Conditions

Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.

Ability to walk long distances, willingness to travel throughout the State and work odd and irregular hours; keenness of observation; and neat personal appearance. The incumbent works 40 hours per week. Weekend, evening work, and overtime may be required. The inspector may occasionally be exposed to strong odors of chemicals used in salons. This position requires overnight travel. The incumbent is required to travel throughout an assigned geographical area by various methods of transportation.

Special Requirements

Conflict of Interest: This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations.  The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1, and within 30 days of leaving office.

Criminal Offender Record Information: Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA's (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program materials at all times.

The position(s) require(s) a valid driver's license (DL). Provide a photocopy in PDF format of the front and back of your DL, clearly showing your name as stated on the license, issuing state, DL number, class, and expiration. 

The position(s) require(s) a Background Investigation be cleared prior to being hired.

This Special Investigator classification require(s) Medical Clearance to determine if the applicant can perform the essential functions of the job safely and effectively prior to being hired. 

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Ability to:

follow detailed directions, provide recommendations, and a potential course of action to management based on analysis;

independently perform complex analysis of various policy, and legal documents.

Experience:

Research and analytical

Citation drafting

Report writing

Computer programs/skills

Public speaking and communication skills

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Filing Instructions

If you are using education to meet the minimum qualifications, as specified in the classification specification ( please include a copy of your degree or unofficial transcripts with your application package. Please be aware that if you are selected for the position, you will be required to submit official sealed transcripts.

Using the online application system as specified in the announcement is the preferred method for applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Do not include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.

Applicants who wish to submit hard copy applications shall use the most current version of the State application (STD. 678).

Applicants who fail to submit the most current version of the STD. 678 may be disqualified.

Multiple positions may become available.

Electronic Submission:

Application and any applicable required documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as state on the job vacancy announcement.

U.S Postal Service Mail:

Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.

Hand Delivery:

Application and any applicable required documents may be hand delivered by 5:00 p.m. on the final filing date as stated on the job vacancy announcement. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted for any reason. Do not submit applications to the California Department of Human Resources (CalHR). Drop off location may be non-operational on weekends and holidays.

Please note the CalCareer system will not allow you to make changes to your application information once it is submitted. If you have updates to your online application after you have submitted it, please contact JobPostings@dca.ca.gov. For all other questions, regarding your CalHR CalCareer account, you may contact the CalCareer unit at (866)844-8671. 

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other - Cover Letter - A cover letter is required and must be included.
• Statement of Qualifications - Applicants must submit a Statement of Qualifications (SOQ) for the hiring manager's review and is considered the first interview for this position. Your SOQ must be at least one full page, but less than two pages in length, formatted using 11-point Arial font, single spacing, and one-inch margins. Please provide a narrative discussion of how your education, training, experience, and skills best qualify you for this position giving specific examples of your roles and responsibilities that relate to the duties and responsibilities of this position. Additionally, your SOQ must contain your name and reference the position’s job control number in the header. Applications without a SOQ will not be considered. If your qualifications are competitive, you will be invited to interview. A resume, cover letter, or other documents do not substitute for the SOQ.

Job Tags

Odd job, Permanent employment, Full time, Work at office, Remote work, Long distance, Flexible hours, Night shift, Weekend work, Afternoon shift

Similar Jobs