Live Chat Support Representative Job at cKinetics, Cupertino, CA

b093NFdMSlNVLzByVGFLbENEQ2U1NkhrVFE9PQ==
  • cKinetics
  • Cupertino, CA

Job Description

Job Description

We are looking for a Live Chat Support Representative to join our team at cKinetics. As a mission-driven Sustainability Insight, Innovation & Capital Advisory Firm, we need someone who is dedicated to our values and eager to make a positive impact.

Job Responsibilities:

  • Provide real-time support to customers through live chat on our website
  • Answer customer, resolve issues, and provide product information
  • Collect feedback from customers and escalate any complex issues to the appropriate team
  • Maintain a high level of professionalism and customer service at all times
  • Collaborate with other teams to improve overall customer experience

Essential Qualifications:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Attention to detail and accuracy
  • Proficiency in using live chat platforms and customer service software

Desired Experience:

  • Minimum of 3-5 years of experience in customer service or live chat support
  • Prior experience in a sustainability-focused organization is a plus

Salary & Benefits:

  • Salary range: $21-$25 per hour
  • Opportunity to work for a mission-driven organization
  • Collaborative work environment with opportunities for growth
  • Health insurance and other benefits provided

Job Tags

Hourly pay

Similar Jobs

State of Illinois

CRIMINAL JUSTICE SPECIALIST I - VPI Job at State of Illinois

 ...Job Requisition ID:54665 Opening Date: 03/27/2026 Closing Date: 04/10/2026 Agency: Criminal Justice Information Authority Class Title: CRIM JUSTICE SPEC I - 10231 Skill Option: None Bilingual Option: None Salary: Anticipated starting salary $... 

Ace Hardware

Visual Merchandiser - Gift & Apparel Job at Ace Hardware

 ...friendly, and service-oriented team member to create a welcoming experience while assisting customers. This role is a specialized visual merchandising position focused on designing and maintaining displays within our gift and apparel departments inside our Ace Hardware store... 

Openkyber

Network Engineer Job at Openkyber

 ...Months Citizens Start Date: Immediately after completion of BGV. Key Details: Data center experience Networking knowledge a must CCNA, CCNP certification is a value add. Job Description The data centre Technician will be doing : mount and install racks. patch... 

Taco Bell - Winchester III

Store Supervisor - Urgently Hiring Job at Taco Bell - Winchester III

Taco Bell - Winchester III is looking for a full time or part time Store Supervisor for our location in Winchester, VA. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company...

CRH

Quality Control Technician Job at CRH

 ...Job ID: 520584 Non-Exempt Oldcastle Infrastructure, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. Were more than just a manufacturer of precast concrete...