Job Description

Computer Operator, Lead

Job Summary
The Lead Computer Operator performs standard operational procedures and leads support services for internal and external users of the computers and peripheral equipment. The incumbent is responsible for the accurate and timely processing of information and services in a multi-disciplined computing environment, including initiating and monitoring application programs and systems utilities, and quality control. The Lead Computer Operator may require alternate shift work hours.


Minimum Qualifications

»Associates degree and 4 years of significant professional practice or combination of practice.

» practice managing projects with multiple people and working on multiple projects simultaneously.

»Valid US driver's license required.
*Any significant combination of education, related work practice and training will be considered.


Minimum expertise, expertise, and Abilities

» expertise of Microsoft products and computer networks

»Requires excellent customer service expertise.

»Highest level troubleshooting capability.

»High level interpersonal expertise.

» capability to follow documented procedures and vendor technical manuals to troubleshoot problems.

» capability to work effectively under pressure and meet goals and deadlines.

» capability to lgain quickly, analyze complex issues and provide advanced troubleshooting.

» capability to diagnose hardware and software problems.

» capability to communicate and cooperate effectively with colleagues, students, faculty and staff in a diverse environment.

» capability to work both independently and as a team member.


Shift
Non-Standard Shift: The Lead Computer Operator may be required to work alternate shift work hours.


TravelLocal travel between campus locations only


Driving
Driving a personal vehicle for non-passenger use


Application instructions


Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.
If you need assistance with the online application process, Contact Us by Email address: careers@rpi.edu
Job Posted Date
Applications will be accepted until the position is filled.


COVID-19 Pandemic Protocols
Rensselaer requires all faculty and staff to be vaccinated (and boosted when eligible) against COVID-19. Requests for exemptions for medical or religious reasons will be evaluated on a case by case basis. For more information, please see

Job Tags

Shift work

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