Insurance Specialist I Job at SGS Consulting, Remote

cXVvOVhiNWJXUDhqU3FLcEJ6R2Y3S1BuVHc9PQ==
  • SGS Consulting
  • Remote

Job Description

Job Responsibilities:

  • Responsible for processing inbound e-mails for initial reporting of claims by policyholder, client, or other.
  • Provides status on existing policies to either policyholder and/or client.
  • Updates computer records in order to maintain data integrity of information.
  • Resolution of customer issues and refers escalated items to higher levels for guidance.
  • Researches information in order to provide customers with basic data related to policies.
  • Maintains client relationships via quality customer service and timely processing of additional requests through fax/email.
  • Knowledgeable of products related to homeowners’ business and additional product/services associated with the company.
  • Other duties as assigned by management and may support other departmental areas based on business need.
  • Knowledgeable of multiple applications including mainframe and windows based systems.

Skills:

  • Computer literate with emphasis on Microsoft Office software (especially Outlook and Excel) and Windows.
  • Knowledge of insurance industry is a plus.
  • Understanding of call center environment and importance of service standards.

Education/Experience:

  • Minimum 6 months - 2 years of customer service related experience. Doesn’t have to be in a call center environment, but that is a plus.

Job Tags

Remote job, Work at office

Similar Jobs

Compass Group

CHEF DE TOURNANT/TOURNANT COOK (FULL TIME) Job at Compass Group

 ...We have an opening for full time CHEF DE TOURNANT/TOURNANT COOK positions. Location: Marcel - 945 Madison Avenue, New York, NY 10021 Note: online applications acceptedonly. Schedule : Full time schedule; open availability preferred. Hours and days may... 

CANYON HILLS FRIENDS CHURCH

Worship & Creative Arts Director Job at CANYON HILLS FRIENDS CHURCH

 ...teaching Gods Word, mending lives, and sending workers into the world . Were growing and were looking for a Worship & Creative Arts Director to help lead our congregation in Spirit-led worship and creative expression that inspires people to encounter Jesus.... 

Nastech Global

ETL InformaticaHadoop Developer Job at Nastech Global

 ...Virtual Drive on 4/25 with the availability ETL Informatica/ Hadoop Developer Charlotte NC / Jersey City NJ Full Time Job Description Primary Skill: ETL Informatica Developer Secondary: Oracle SQL Experience: Minimum 10 years... 

Zé Delivery

Senior Service Reliability Engineer Job at Zé Delivery

 ...innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Site Reliability Engineer As a part of Sony... 

GDIT

Jr Java + Angular Software Developer - DHS or CBP public trust or Top Secret preferred Job at GDIT

 ...with Docker, Kubernetes, Git and AWS Experience working on an Agile Team Ability to obtain a Customs and Border Protection (CBP) Public Trust Suitability (takes 4-6 weeks) WHAT YOU'LL NEED TO SUCCEED: Education: Technical Training, Certification(s) or...