Job Description

Join Plumbers Supply Co, a century-old family-owned business, as an HVAC Inside Sales Associate in our Fort Wayne, IN location. 

THIS IS US: We pride ourselves on our commitment to customer service and expertise in the HVAC industry.

We value:

• Expert knowledge and efficient handling of HVAC products.
• Outstanding customer service that builds trust and satisfaction.
• Professionalism and proactive sales approaches.

DOES THIS SOUND LIKE YOU?

Your ideal job is: Assisting customers with HVAC product selection and providing detailed product knowledge.

You enjoy: Engaging with customers both in person and over the phone to solve their HVAC needs.

You should stop reading if: You have no experience at all in HVAC wholesale.

WHAT YOU'LL ACTUALLY BE DOING:

• Provide excellent service to ensure that each customer receives outstanding support.
• Create quotes, process orders and returns, and ensure customer satisfaction.
• Accurately handle customer transactions, including orders, quotes, and returns.
• Generate new and repeat sales by providing detailed product and technical information.
• Recommend alternative products based on cost, availability, or customer specifications.
• Keep customers informed about in-stock and non-stock item availability.
• Monitor delivery schedules to ensure timely delivery and expedite orders as necessary.
• Maintain accurate and complete customer and transaction information in the ERP system.
• Always present a professional image to customers and vendors.

OUR MUST HAVES:

• High School Diploma or GED Equivalent.
• Broad knowledge of HVAC equipment and parts.
• Highly motivated and competitive, with a drive to excel.
• Excellent verbal and written communication skills.
• Ability to quickly adapt and learn in a fast-paced, self-directed environment.
• Ability to stand for up to 8 hours daily.
• Previous computer experience is beneficial.

BENEFITS: Plumbers Supply Co offers a competitive salary & benefits package, including health, dental, and vision insurance, 10 paid holidays, paid time off, life insurance, short and long-term disability, a robust wellness program, 401K with company match, and financial planning services through our partnership with Cerity Partners.

Ready to use your HVAC expertise to make a difference? Click the Apply button now

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