Job Description

Summary

Build Your Career at Hyatt Regency Tamaya

A job is one thing. A career built in a place that inspires you every day is something else entirely.

Nestled on the sacred lands of the Santa Ana Pueblo and framed by the breathtaking Sandia Mountains, Tamaya is more than a resort. It’s a place where tradition, hospitality, and heartfelt connection come together to create unforgettable experiences for guests and meaningful careers for our team.

Whether you’re beginning your hospitality journey or looking to take the next step in your career, Tamaya is a place where your work creates meaningful moments for guests from around the world, and where you’re supported by a culture of care every step of the way.

Who We Are

Hyatt’s purpose is simple and powerful: we care for people so they can be their best . We live this purpose every day through our values:

• Empathy — understanding and supporting one another

• Integrity — doing what’s right, always

• Experimentation — embracing curiosity and innovation

• Respect — honoring people, culture, and individuality

• Inclusion — creating a place where everyone belongs

• Wellbeing — caring for the whole person

At Hyatt Regency Tamaya, these values come to life as, we honor culture and tradition through authentic, heartfelt care.

Why Build Your Career With Us?

A Workplace That Cares

Hyatt is consistently recognized as one of the world’s best places to work because we invest in our people. At Tamaya, you’ll join a team that values collaboration, respect, and genuine connection.

Benefits That Truly Support You.

• Medical, Dental, and Vision coverage to support your health and well ‑ being

• A variety of mental health resources, because caring for yourself matters

• Paid time off so you can rest, recharge, and enjoy life outside of work

• 12 free nights per year at Hyatt hotels worldwide, opening the door to unforgettable travel

• 401(k) with company match to help you plan for your future

• Free meals during your shift

• Free laundering of uniforms

• Growth and development opportunities across Hyatt’s global portfolio

• A culture that celebrates people, purpose, and making meaningful moments

The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction.  This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.

Duties include:

• Responsible for short and long term planning and the management of the hotel’s housekeeping operations
• Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
• Solid understanding of housekeeping and laundry supplies and pars
• Teach employees importance of, and how to greet guests and courteously solve guest requests
• See that inspection program is consistently maintained
• Assure all safety and security policies and procedures are followed
• Work closely with all other Departments
• Inspect some rooms daily
• Experience purchasing linens and housekeeping supplies
• Current on latest housekeeping and laundry technology
• Work closely with vendors to assure proper pricing, delivery, and maintenance
• Experience teaching, supervising, and mentoring multilingual and multicultural staff
• Ensure OSHA and ADA policies are adhered to
• Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
• Insures proper staffing levels for customer service goals
• Coach and counsel employees to reflect Hyatt service standards and procedures

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