Customer Service Representative Job at CornerStone Staffing, Louisville, KY

citnOFhMQlNWUElyUjZ5dER6R2Y1Sy9uVHc9PQ==
  • CornerStone Staffing
  • Louisville, KY

Job Description

Customer Service Representative (Healthcare)

Pay: $17.00/hour

Location: Louisville, KY (Hybrid)

Address (Training Site): Louisville, KY 40219

 

Schedule

  • Training: Monday–Friday, 8:00 AM – 4:30 PM (onsite for 4–6 weeks)
  • Post-Training: Monday–Friday, 10:30 AM – 7:00 PM OR 11:30am - 8:00pm (hybrid/work from home)
  • Note: Candidates may be required to return onsite if performance or attendance declines

 

Overview: We are hiring a Customer Service Representative to support patients, caregivers, and providers in a fast-paced healthcare environment. This role focuses on delivering excellent customer service, processing prescription refills, and coordinating shipments.

Key Responsibilities

  • Handle inbound and outbound calls from patients, caregivers, and providers
  • Provide accurate information and an effortless customer experience
  • Process prescription refills and schedule shipments
  • Resolve caller inquiries and ensure proper follow-up
  • Adhere to company policies and procedures
  • Maintain flexibility with scheduling as business needs require

Qualifications

  • Previous call center experience preferred
  • Healthcare experience is a plus
  • Strong communication and problem-solving skills
  • Proficient in Microsoft Office
  • Typing speed of 35+ WPM
  • Pharmacy Technician Registration required (by or before start date) 

Additional Details

  • Hybrid role after successful completion of onsite training
  • Opportunity for conversion to full-time (FTE)
  • Must maintain performance and attendance standards to remain remote

Legal Notice

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:

#IRVING123

Job Tags

Full time, Work at office, Remote work, Monday to Friday

Similar Jobs

The Arcadia Family of Companies

Compliance Coordinator Job at The Arcadia Family of Companies

 ...5 Craigside Arcadia Adult Day Care and Day Health Center Arcadia Home Health and Home Care Services Arcadia at Home Hale Ola Kino by Arcadia Arcadia Family of Companies is an Equal Opportunity Employer Employment decisions are made without regard to race,... 

AmeriLife

Call Center Agent Job at AmeriLife

 ...speakers. Job Description Qualifications: ~ Bilingual in English and Spanish highly preferred ~ Customer service experience (1-2 years)~ Organizational interpersonal and computer skills ~ Problem solver ~ Success-driven attitude ~ Weekend... 

Motion

Web Developer Intern Job at Motion

 ...Web Developer Intern Job Description: Ready for a challenging and rewarding internship? This is your opportunity to work hands on with project teams throughout the summer and see your development projects put into production to solve business needs and grow your capabilities... 

Houston Methodist

Medical Laboratory Technician Job at Houston Methodist

At Houston Methodist, the Medical Laboratory Technician position is responsible for performing both routine and complex analyses, which necessitates knowledge of laboratory techniques, principles, and equipment and their interrelationship. This position exercises good... 

zTrip KCT

Auto Mechanic/Lube Tech Job at zTrip KCT

Keep Our Fleet Moving Join zTrip as an Auto Mechanic/Lube Tech! zTrip is the largest taxi company in NorthAmerica, with over 6,000 vehicles operating in 38 cities. Our commitment tosafe, reliable transportation starts with our maintenance team and werelooking for...