Customer Service Representative Job at Clancy Brothers Pest Control, Quincy, MA

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  • Clancy Brothers Pest Control
  • Quincy, MA

Job Description

Customer Service Representative

$24–$28/hour | Full-Time | In-Office | Clancy Brothers Pest Control

Monday–Friday, 8:00 AM – 5:00 PM (Occasional Saturdays)

More Than Just Answering Phones.

If you’re someone who thrives on organization, loves fast-paced work, and keeps everything running smoothly , this role is for you.

At Clancy Brothers Pest Control , you’ll play a key role in operations, customer experience, and team coordination —not just basic customer service.

What You’ll Do:

  • Answer inbound calls and assist with scheduling & service questions.
  • Review and release daily work orders with strong attention to detail. 
  • Support technicians with routing, updates, and real-time communication. 
  • Create follow-ups to ensure nothing gets missed. 
  • Assist with collections (texts, emails, and calls). 
  • Maintain accurate notes, records, and internal systems. 
  • Help improve workflows and daily operations.

 

What We’re Looking For:

  • Experience in customer service, admin, or office roles.
  • Highly organized and detail-oriented. 
  • Ability to multitask in a fast-paced environment. 
  • Strong communication skills (phone + written). 
  • Tech-savvy and quick to learn systems. 
  • Problem-solver who takes initiative.

 

Bonus Points If You Have:

  • Scheduling or dispatching experience.
  • Pest control, home service, or field-service background. 
  • Collections or account management experience.

 

Pay & Benefits:

  • $24–$28/hour (based on experience).
  • Paid Time Off (PTO) + Paid Holidays.
  • Performance-based bonuses. 
  • Ongoing training & development. 
  • Clear path for growth and advancement.

Why Join Us?

  • Stable, growing company with long-term opportunities.
  • Team-oriented, supportive environment. 
  • Role with real impact on daily operations. 
  • Opportunity to grow into leadership or specialized roles.

 

Apply Today

If you’re the person who keeps things organized, solves problems quickly, and takes pride in doing things right- we want to meet you.

Job Tags

Full time, Part time, Work at office, Monday to Friday

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