Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• The role is a part of the AA Vacations team within our Commercial Division.
• This role will help shape the future of AA Vacations by identifying opportunities through data and turning insights into high impact strategies across the AAdvantage portfolio.
• You’ll have the opportunity to collaborate with cross functional partners in Technology, Product, Marketing, Sales, and Customer Experience to bring strategic enhancements to life.
• You’ll work with various analytics tools to monitor performance, uncover trends, and guide smart decision making.
• Additionally, you’ll translate insights into clear recommendations that influence stakeholders and drive measurable results.
  
   

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. 

• Understands critical drivers of performance and creates reporting and dashboards to help leadership identify opportunities for improvement
• Work closely with cross functional teams (including IT and Accounting) to ensure we are working toward our broader team objectives and key results
• Own and deliver regular weekly and monthly reports to the Vacations leadership team and wider group
• Lead the development of self-service reporting and analysis by creating and owning business reports, adding value to the AA Vacations BI portfolio
• Identify opportunities and architect the plan to improve current processes
• Develop data-driven recommendations to support strategies for financial and customer outcomes, including pricing, campaigns, and business cases
  
   

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree or equivalent experience
• 3 years related experience
• Experience in interpreting and manipulating data and presenting it in an easily explainable format

Preferred Qualifications- Education & Prior Job Experience

• Master’s degree in related field

Skills, Licenses & Certifications

• Demonstrated ability to effectively communicate with cross-functional teams
• Demonstrated ability in proactively identifying procedural gaps and implementing solutions
• BI Platforms: Cognos / Tableau / Power BI (Tableau preferable)
• SQL
• Teradata (highly regarded)
• Microsoft Office
  • Excel (Intermediate)
  • Outlook 
  • Dynamics (highly regarded)
  • Power Automate (highly regarded)
    
     

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

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