Job Description

This role is structured for approximately 30–40 hours per week depending on clinical coverage needs, with administrative responsibilities prioritized at ~30 hours weekly and direct therapy fluctuating based on client and staffing demands.

Position Type: Hourly

Pay Range: 22-27/hr

Benefits: Sick Time Off, 401(k)

Talent Acquisition amp; Onboarding

Lead the recruitment and onboarding process to attract and support exceptional team members.

• Monitor and respond to candidates across hiring platforms, including , , , , , and
• Post and refresh job listings weekly
• Schedule interviews and maintain timely communication with candidates
• Conduct initial phone screenings to assess qualifications and overall fit
• Generate creative recruiting strategies and build candidate pipelines
• Maintain and update the onboarding tracker and candidate database
• Ensure all new hire paperwork is completed prior to the start date
• Send offer letters, welcome emails, and background checks
• Conduct reference checks for final candidates
• Organize employee documents within company systems
• Conduct new hire orientation and provide a supportive onboarding experience

Scheduling amp; Productivity

Coordinate schedules to maximize clinical hours and maintain operational efficiency.

• Develop long-term client and staff schedules
• Match therapists to clients based on availability and clinical fit
• Coordinate time-off requests, coverage, and make-up sessions
• Communicate directly with staff and families regarding scheduling updates
• Assist therapists with session confirmations and documentation reminders
• Track authorization hours in collaboration with Operations
• Prepare monthly productivity reports for staff and clients
• Provide utilization data for supervision and indirect hours upon request

HR amp; Compliance Support

Help maintain a compliant, organized, and well-supported workplace.

• Monitor staff certifications and expiration dates
• Approve sick time requests
• Track compliance deadlines and regulatory updates
• Support credentialing and insurance enrollment
• Develop and refine standard operating procedures (SOPs)
• Reinforce company policies and best practices
• Coordinate one-on-one meetings to address workplace concerns

Systems amp; Administrative Operations

Ensure accurate setup and maintenance of internal systems.

• Add and manage clients and staff in
• Using the
• Complete credentialing and onboarding tasks according to SOPs
• Manage assigned to-dos and independently drive projects to completion

Clinic Operations amp; Client Experience

Create a welcoming, organized, and well-maintained clinic environment.

• Greet clients and families as they arrive and assist with check-in
• Maintain a professional and welcoming front office presence
• Disinfect toys, therapy materials, and shared clinic spaces
• Take out trash and help keep the clinic clean, safe, and organized
• Develop and maintain toy and materials check-out systems
• Monitor inventory and assist with ordering clinic supplies as needed
• Support day-to-day operational needs to ensure the clinic runs smoothly

Clinical Support

Provide direct assistance to maintain continuity of care.

• Carry a small direct therapy caseload or provide session coverage as needed
• Support therapists and clinical leaders with operational needs

Growth amp; Community Outreach

Help expand our impact and strengthen community partnerships.

• Assist with credentialing new insurance funders
• Build relationships with pediatricians, physicians, colleges, and universities
• Represent the company at job fairs and networking events
• Develop referral pipelines and recruitment partnerships

Team Culture amp; Engagement

Bring energy and connection to our growing team.

• Plan staff outings and team-building events
• Recognize birthdays, promotions, and achievements
• Coordinate employee shout-outs and appreciation campaigns
• Create fun weekly engagement activities and discussion prompts
• Serve as a positive and motivating presence across the organization

This role is structured for approximately 30–40 hours per week depending on clinical coverage needs, with administrative responsibilities prioritized at ~30 hours weekly and direct therapy fluctuating based on client and staffing demands.

Benefits:

• 401(k)

Work Location: In person

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